Cookie Policy
Last updated: January 12, 2026
What Are Cookies?
Cookies are small text files that are stored on your device when you visit a website. They help websites remember your preferences, understand how you use the site, and improve your experience.
How We Use Cookies
Carlio uses cookies for several purposes:
Essential Cookies
These cookies are necessary for the website to function properly. They enable core features like:
- User authentication and session management
- Security features
- Remembering your conversation progress
- Basic site functionality
These cookies cannot be disabled as they are essential for the site to work.
Preference Cookies
These cookies remember your choices to enhance your experience:
- Theme preference (light/dark mode)
- Location preferences
- Language settings
Analytics Cookies
We use analytics cookies to understand how visitors interact with our site:
- Pages visited and time spent
- Features used
- Error reports
- Performance metrics
This information helps us improve our service. Analytics data is aggregated and does not identify individual users.
Third-Party Cookies
We may use third-party services that set their own cookies:
Analytics Partners
- Google Analytics: Helps us understand site usage
- Sentry: Error tracking and performance monitoring
Authentication
- Supabase: User authentication and session management
These third parties have their own privacy policies governing how they use cookies.
Cookie Duration
| Type | Duration |
|---|---|
| Session cookies | Deleted when you close your browser |
| Persistent cookies | Up to 12 months |
| Authentication cookies | 7-30 days (depending on settings) |
Managing Cookies
You have several options for managing cookies:
Browser Settings
Most browsers allow you to control cookies through their settings. You can typically:
- View cookies stored on your device
- Delete all or specific cookies
- Block cookies from certain sites
- Block all third-party cookies
- Receive notifications when cookies are set
Browser-Specific Instructions
Impact of Disabling Cookies
If you disable cookies, some features of Carlio may not work properly. For example:
- You may not be able to stay logged in
- Your preferences may not be saved
- Some features may be unavailable
Do Not Track
Some browsers have a "Do Not Track" feature that signals to websites that you do not want your online activity tracked. Currently, there is no industry standard for how websites should respond to Do Not Track signals, so we do not currently respond to them.
Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of changes by posting the new policy on this page and updating the "Last updated" date.
Contact Us
If you have questions about our use of cookies, contact us at:
Email: privacy@carlio.com
Or visit our Contact Page